The Mettle Point of Difference

We pride ourselves on providing unique and bespoke solutions to our clients’ problems and seek to develop long-lasting relationships that allow progressive and enduring development of capability.  

 

Holistic Approach to Resilience

Our Crisis Practitioners are experts in the range of factors that comprise organisational resilience, as defined in the recently issued ISO 22316.  Not only do we possess deep experience in the fields of risk assessment and management, business continuity and crisis/emergency response, but we are also expert in the behavioural components of organisational resilience, including leadership and the development of shared values and culture.

 

Crisis Leadership

Crisis Leaders recognises that, regardless of how robust an organisation’s plans and procedures, without strong leadership to ensure their execution, a positive response to a crisis is unlikely.  Our Crisis Practitioners have deep experience in crisis leadership, born of a heritage leading within one of the world’s most elite military units, including in combat situations.

 

Full Spectrum Advice 

Our experience and capability spans the full spectrum of incident, emergency and crisis response and management; from the control room to the Boardroom.  This ensures that the advice and training delivered by Crisis Leaders provides a complete understanding of the impacts and requirements of subordinates and superiors.  We understand how the entire crisis management system needs to work, and tailor our training to ensure participants at all levels are capable of playing their part.  Our expertise across the fields of response, management and business continuity allows us to provide truly comprehensive advice, training and incident support.

 

Competitive International Capability Benchmarking

Our 17 years of global experience in this field, combined with the fact that we support approximately 100 companies in around 30 countries each year means that we truly understand contemporary best practice in our field across multiple sectors.  Our partner-led model ensures that this knowledge is delivered to the client at every iteration, all at a price point significantly lower than the majority of our international peers.  Our use of locally-based Crisis Practitioners wherever possible further assists in maximising value for our clients..

 
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Fully Integrated Capabilities

In the contemporary business environment, it is now impossible to separate Crisis and Emergency Management from Cyber Security.  Recognising this, Crisis Leaders has developed an in-house Cyber Practice to ensure that we are able to provide a fully integrated capability to prepare for, and respond to, emergencies and crises of all natures.

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